Website privacy notice

1. Who is responsible for the website?

Telmone.nl is the public website operator and contact point for this notice.

Email: contact@telmone.nl
Public listing address: Nedinscoplein 7, 5912 AM Venlo, Netherlands

Current registration and VAT identifiers have not been published because they were not confirmed for this rebuild. This notice should be updated when verified details become available.

2. Information processed when you visit

Technical server logs

The web server and hosting/security providers may process IP address, time, requested URL, referrer, user agent, response status and technical-security events to deliver and protect the website, troubleshoot errors and maintain operational records.

The legal basis may include legitimate interests in secure and reliable website operation and compliance with legal obligations, depending on the event and applicable law.

Cookie preference

Your analytics choice is stored in browser local storage under telmone_consent_v1. It records essential/analytics choices, a timestamp and consent-version number. This preference stays on your device and is used so the site can respect your choice.

Optional Google Analytics

Google Analytics 4 property G-W4V3EFCZPB is loaded only after you choose “Accept analytics” or enable analytics in preferences. When enabled, Google may set first-party cookies such as _ga and _ga_<container-id>, and receive usage/device information according to its service configuration and policies.

The legal basis for loading optional analytics is consent. You can withdraw consent using “Cookie preferences” in the footer. Withdrawal disables future analytics collection on this site. The site attempts to remove its first-party Google Analytics cookies when you withdraw; browser or Google controls may still be needed for other stored data or information already processed.

3. Email enquiries

When you email Telmone.nl, the message may include your name, email address, organisation, country, message content, attachments and technical mail metadata. The information is used to answer, route and document the enquiry, take requested pre-contractual steps, manage a business relationship, protect legal interests or meet obligations as applicable.

Do not send unnecessary health, identity, payment or other sensitive information. Order-specific enquiries should be sent to the retailer from which the purchase was made.

4. Recipients and international processing

Information may be processed by hosting, security, email, analytics, IT or professional-service providers acting under their applicable roles and agreements. Google services may process data internationally under Google’s current privacy and transfer arrangements. Telmone.nl does not sell website visitor data.

5. Retention

• Consent preference: up to 12 months in local storage unless you clear it or a new version is required.
• Google Analytics cookies: configured by Google Analytics and browser limits; Google currently describes a default of up to two years for the main GA4 cookies, subject to configuration and browser restrictions.
• Server/security logs: retained for the period reasonably needed for operations, security, diagnosis and legal obligations under the hosting setup.
• Email: retained for the enquiry, relationship, dispute and legal-record period appropriate to its subject.

6. Your rights

Depending on the applicable law and circumstances, you may have rights of access, correction, erasure, restriction, objection, portability and withdrawal of consent, and the right to complain to a competent supervisory authority. A request may require proportionate identity verification.

Send requests to contact@telmone.nl. Explain the relevant interaction and email address so the request can be located.

7. External websites

Official brand sites, Telmone.shop and primary reference sites have their own privacy and cookie practices. Opening an external link leaves www.telmone.nl.

8. Changes

This notice is reviewed when website tools, providers or processing change. The effective date at the top should be updated only when a substantive review occurs.