Quality · responsible communication
Make the claim no broader than the evidence
Telmone.nl uses a conservative evidence boundary: describe the product, ingredient, material, test or certification precisely, and avoid turning context into a guaranteed outcome.
Evidence ladder
From fact to claim
Identity fact
The product contains a named ingredient or material according to the current specification.
Functional role
The ingredient or material has a recognised purpose in the formula or construction.
Finished-product evidence
A suitable method supports a defined performance or user-facing statement for the actual product.
Regulated claim status
The wording is allowed for the category, market and conditions of use.
No shortcut
What cannot be assumed
- An ingredient’s published research automatically proves the finished product works the same way.
- Traditional use authorises a modern disease claim.
- “Natural” means safer, allergen-free or sustainable.
- “Probiotic” means harmless in every exposure.
- “Dermatologically tested” guarantees individual tolerance.
- A partner certificate makes Telmone.nl itself certified.
- European manufacturing means every raw material is European.
| Claim area | Preferred wording | Avoid without specific evidence |
|---|---|---|
| Supplements | Ingredient, amount, daily portion and authorised claim where applicable | Diagnoses, treats, cures, prevents disease; antibiotic, antidepressant or detox promises |
| Cosmetics | Intended cosmetic function and product-specific test result | Medical treatment, permanent biological change or guaranteed reaction-free use |
| Home care | Defined cleaning task, dose, formulation type and label precautions | Non-toxic, chemical-free, universally safe, disinfection without authorised basis |
| Textiles | Material, construction, care, dimensions and subjective comfort language | Treats pain, prevents disease or guarantees sleep outcomes |
| Environment | Specific documented feature or measured comparison | Eco-friendly, green, sustainable or planet-safe as an unexplained absolute |
| Certification | Name the certified entity, site, scope and current standard | Company-wide certification inferred from one OEM or document |
Responsible information boundary
This page provides company, ingredient, quality or category information. It does not diagnose, treat or prevent disease and it is not a substitute for professional medical, pharmaceutical, nutritional or safety advice. Product labels and current official documentation remain authoritative.
Correction and escalation
When a claim cannot be traced to current product documentation, an applicable rule or a reliable primary source, it should be narrowed, qualified, removed or escalated for review. Commercial attractiveness is not a substitute for substantiation.
Older brand websites may contain wording that does not meet this current standard. The Telmone.nl rebuild does not repeat that wording merely because it is already public.
Primary references
- EU Cosmetics Regulation (EC) No 1223/2009
- EU Regulation (EC) No 1924/2006 on nutrition and health claims
- European Food Safety Authority — Health claims
- EU Regulation (EU) 2026/405 on detergents and surfactants
- EU CLP Regulation (EC) No 1272/2008
- EU General Product Safety Regulation (EU) 2023/988
Links are provided for verification and context. The applicable law, official register or current product documentation takes precedence.
See the editorial controls behind the pages
Authorship, source selection, AI assistance, update dates and corrections are documented separately.